This Sales Effectiveness workshop aims to give you the skills and confidence in the sales process to help improve your sales figures. You will begin by looking at developing customer relationships including targeting and monitoring, to ensure repeat custom and frequent referrals. You will then go on to explore the effect of a positive attitude and the impact self confidence and professionalism has on successful sales. This confidence will be instilled through developing negotiation skills, as well as learning to up-sell, cross-sell and substitute sell when possible. Finally you will understanding how to match customer requirements with perfectly created solutions in order to achieve more positive outcomes. This course is suitable for anyone involved in sales or customer services.
We ensure quality. If your class doesn't reach your expectations, we'll give your money back.
This is a Flexitime class, which means the teacher can run this class around your schedule.
Time & Location
Select a date and location you want and your teacher will get back to you to confirm their availability.
About your host, STL
STL are aim to deliver a superior value and quality service, supported by their hard work ethic. Thy offer over 500 courses including Microsoft Office training, Professional and Management courses and Technical to e-Learning services. STL strive to develop the skills of individuals and organisations with specific learning solutions such as public schedule, closed group, onsite, consultancy and bespoke services. They achieve this high quality training through innovation, open culture, integrity and transparency so you are delighted, not just satisfied.
Flexible cancellation policy
Any class can be cancelled and fully refunded within 24 hours of purchase. See cancellation policy.