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Excellent Account Management

Learn how to build great, long term relationships with key clients on this one day Excellent Account Management course.
Holborn
In-person
£378 pp
7hrs 30min
Beginner
What happens in this class?

This Excellent Account Management course aims to help you make, develop and maintain effective professional relationships with key clients to ensure customer satisfaction and loyalty. You will begin by understanding your current situation by defining your role, applying SWOT analysis to accounts, looking at in house and customer politics, and reviewing competitive market activity. You will then learn how to create strategic business objectives by understanding the customers ROI's and prioritising personal and business objective setting. This will lead on to a focus on communication skills to build rapport within relationships, as well as understanding how to prioritise the…

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We ensure quality. If your class doesn't reach your expectations, we'll give your money back.
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Age Requirement

12
All students under the age of 16 must be accompanied by a parent/guardian.

Flexible cancellation policy

Any class can be cancelled and fully refunded within 24 hours of purchase. See cancellation policy.
Your Teacher

STL are aim to deliver a superior value and quality service, supported by their hard work ethic. Thy offer over 500 courses including Microsoft Office training, Professional and Management courses and Technical to e-Learning services. STL strive to develop the skills of individuals and organisations with specific learning solutions such as public schedule, closed group, onsite, consultancy and bespoke services. They achieve this high quality training through innovation, open culture, integrity and transparency so you are delighted, not just satisfied.

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