This Introduction to Sales Negotiation course aims to teach techniques and strategies to help those new to sales gain confidence in the negotiation process. You will begin by understanding negotiation and the importance of negotiation in sales, including the process of negotiation and different styles of negotiation. You will then go on to learn how to prepare for a sales negotiation from personality profiling to building rapport and examining different communication styles. Finally you will explore the different possible outcomes and focus on how to gain a win-win outcome where possible through effective questioning and listening, overcoming objections and closing negotiations successfully. This course is suitable for sales staff and purchasing or account managers and can take place in house for your convenience.
We ensure quality. If your class doesn't reach your expectations, we'll give your money back.
About your host, STL
STL are aim to deliver a superior value and quality service, supported by their hard work ethic. Thy offer over 500 courses including Microsoft Office training, Professional and Management courses and Technical to e-Learning services. STL strive to develop the skills of individuals and organisations with specific learning solutions such as public schedule, closed group, onsite, consultancy and bespoke services. They achieve this high quality training through innovation, open culture, integrity and transparency so you are delighted, not just satisfied.
All students under the age of 16 must be accompanied by a parent/guardian.
Flexible cancellation policy
Any class can be cancelled and fully refunded within 24 hours of purchase. See cancellation policy.