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In-person classCustomer Relationship ManagementLearn how to build excellent customer loyalty on this one day Customer Relationship Management Course.

Anywhere

£0 pp

Beginner

What happens in this class?

This Customer Relationship Management course aims to give you the tools to create and maintain lasting, loyal customer relationships. You will begin by understanding the importance of CRM and the positive effect this has on businesses, through self reflection and understanding the effect you have on others. This will lead on to looking at managing relationships, including creating strong relationships, maximising account potential and client centered needs in a customer focused culture. You will then develop your broad communication skills, such as conveying information clearly, questioning and listening, as well as more specific communication skills such as the art of…

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Booking Options

Let the teacher know and you will be notified when new dates are added.

You will only receive an email from us if new dates are added for this class, you will not receive any marketing emails, and that's a promise!

Obby Guarantee

We ensure quality. If your class doesn't reach your expectations, we'll give your money back.

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Age Requirement

12
All students under the age of 16 must be accompanied by a parent/guardian.

Flexible cancellation policy

Any class can be cancelled and fully refunded within 24 hours of purchase. See cancellation policy.

Your Teacher
Teacher
STL are aim to deliver a superior value and quality service, supported by their hard work ethic. Thy offer over 500 courses including Microsoft Office training, Professional and Management courses and Technical to e-Learning services. STL strive to develop the skills of individuals and organisations with specific learning solutions such as public schedule, closed group, onsite, consultancy and bespoke services. They achieve this high quality training through innovation, open culture, integrity and transparency so you are delighted, not just satisfied.
Class Location
This class takes place at a location of your choosing.
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Customer Relationship Management

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None of the dates work for you? Let the host know and you will be notified when new dates are added.

You will only receive an email from us if new dates are added for this class, you will not receive any marketing emails, and that's a promise!

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