This Assertiveness Training course aims to help build confidence and give participants the skills to convey their opinions in a clear professional manner. You will look at your own behaviour style and assess the strengths and weaknesses, as well as looking at other behaviours such as aggressive, passive, submissive and indirect. Once you have established your own behaviour you will then look at ways you can become more assertive, by improving your verbal and non verbal communication skills as well as exploring other assertiveness techniques such as delegation and effective questioning. By the end of this programme, participants should feel able to negotiate win-win outcomes, disagree with people effectively and have confidence to approach difficult colleagues. This one day course is perfect for small or large groups and is delivered in house for your convenience. Each attendee with receive a certificate as certification of their attendance on the course.
We ensure quality. If your class doesn't reach your expectations, we'll give your money back.
This is a Flexitime class, which means the teacher can run this class around your schedule.
Time & Location
Select a date and location you want and your teacher will get back to you to confirm their availability.
About your host, Live and Learn Consultancy
We provide a range of Personal Development Training Programs nationwide. They want to help you improve your skills, further your potential and reach your targets through their exciting training programs.
Our courses cover leadership and management, customer service, sales and selling skills, HR, well being and communication, so they have something for everyone. Clients include British Airways, Lidl, Ministry of Justice, Humberside Airport, and Booking.com. We want to help boost your confidence and help you grow personally and professionally, giving you the skills to succeed.
Flexible cancellation policy
Any class can be cancelled and fully refunded within 24 hours of purchase. See cancellation policy.